[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"9_t0YFtO844PW3-iCfPxRTbw8yv0-2zzu2bChZFenjo":3,"btz8hO-MXSFLpybqvfjYVBre4OvrEJO1wFySe3Zmv-s":49,"Xa8DrZNAKqzU0c2irPZs8zxh4ZZvZQVKhd2YMF-Rgpg":75,"Yv6p-s3TrLOXG3nF45Pmnrug0QzWLH2WDUMmmOU5xuY":193,"_apollo:default":235},{"menu":4},{"__typename":5,"id":6,"name":7,"items":8},"Menu","nuxt-main-menu","Nuxt Hauptmenü",[9,24,29,34,39,44],{"__typename":10,"id":11,"title":12,"description":13,"url":14,"langcode":15,"internal":20,"expanded":21,"attributes":22},"MenuItem","9ffc5019-cbd8-4b2e-8eb7-9feae486d4a1","Blog",null,"/know-how",{"__typename":16,"id":17,"name":18,"direction":19},"Language","de","German","ltr",true,false,{"__typename":23,"class":13},"MenuItemAttributes",{"__typename":10,"id":25,"title":26,"description":13,"url":27,"langcode":15,"internal":20,"expanded":21,"attributes":28},"1c7a5430-8a42-4b24-9544-252adabc2f4c","Projekte","/projekte",{"__typename":23,"class":13},{"__typename":10,"id":30,"title":31,"description":13,"url":32,"langcode":15,"internal":20,"expanded":21,"attributes":33},"9c4feedc-79e4-4fbf-b68c-065f33ebfe4c","Sparring","/workshop-ux-sparring-fuer-unternehmen",{"__typename":23,"class":13},{"__typename":10,"id":35,"title":36,"description":13,"url":37,"langcode":15,"internal":20,"expanded":21,"attributes":38},"3b77a27b-272a-489f-843e-53e23ed07741","Trainings","/liechtenecker-ux-academy",{"__typename":23,"class":13},{"__typename":10,"id":40,"title":41,"description":13,"url":42,"langcode":15,"internal":20,"expanded":21,"attributes":43},"ce0bb82b-e1ee-4036-be95-f693a62e9f4a","Über uns","/about",{"__typename":23,"class":13},{"__typename":10,"id":45,"title":46,"description":13,"url":47,"langcode":15,"internal":20,"expanded":21,"attributes":48},"04a19381-81a9-4694-8653-182d8855d2b5","Kontakt","/kontakt",{"__typename":23,"class":13},{"menu":50},{"__typename":5,"id":51,"name":52,"items":53},"footer","Fußzeile",[54,60,65,70],{"__typename":10,"id":55,"title":56,"description":13,"url":57,"langcode":58,"internal":20,"expanded":21,"attributes":59},"e2873307-b50a-4aab-b6b2-1950fd99c72e","Impressum","/impressum",{"__typename":16,"id":17,"name":18,"direction":19},{"__typename":23,"class":13},{"__typename":10,"id":61,"title":62,"description":13,"url":63,"langcode":58,"internal":20,"expanded":21,"attributes":64},"2cd9b7c9-142a-4ea3-b898-a0952c54a195","Datenschutz","/datenschutz",{"__typename":23,"class":13},{"__typename":10,"id":66,"title":67,"description":13,"url":68,"langcode":58,"internal":20,"expanded":21,"attributes":69},"a5effba3-5a8c-4125-8d78-0cdba09824db","AGB","/agb",{"__typename":23,"class":13},{"__typename":10,"id":71,"title":72,"description":13,"url":73,"langcode":58,"internal":21,"expanded":21,"attributes":74},"114bf071-bdbb-44cf-85c1-69e9d9e0777d","Newsletter","https://liechtenecker.at/newsletter-subscribe",{"__typename":23,"class":13},{"route":76},{"__typename":77,"entity":78},"RouteInternal",{"__typename":79,"id":80,"title":81,"changed":82,"created":88,"langcode":91,"path":92,"promote":21,"status":20,"sticky":21,"metatag":93,"postCategory":117,"postContentElements":13,"evergreen":13,"tags":141,"postWpBody":159,"wpHeaderImage":163,"wpHeaderImageOld":13,"wpHeaderImageOldSmall":13,"wpOgImage":176,"wpPromotedTeaserImage":13,"wpShareDescription":13,"wpShareTitle":13,"wpTeaserText":162,"wpYoastHead":186,"author":187},"NodeWpPost","735","User Story Mapping – eine Methode zur Verbesserung eurer User Experience - Teil 2",{"__typename":83,"timestamp":84,"timezone":85,"offset":86,"time":87},"DateTime",1686049230,"UTC","+00:00","2023-06-06T11:00:30+00:00",{"__typename":83,"timestamp":89,"timezone":85,"offset":86,"time":90},1684223536,"2023-05-16T07:52:16+00:00",{"__typename":16,"id":17,"name":18,"direction":19},"/blog/user-story-mapping-eine-methode-zur-verbesserung-eurer-user-experience-teil-2",[94,101,108,113],{"__typename":95,"tag":96,"attributes":97},"MetaTagValue","meta",{"__typename":98,"name":99,"content":100},"MetaTagValueAttributes","title","User Story Mapping – eine Methode zur Verbesserung eurer User Experience - Teil 2 | Liechtenecker UX Design Studio",{"__typename":102,"tag":103,"attributes":104},"MetaTagLink","link",{"__typename":105,"href":106,"hreflang":13,"rel":107,"media":13,"sizes":13,"type":13},"MetaTagLinkAttributes","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/blog/user-story-mapping-eine-methode-zur-verbesserung-eurer-user-experience-teil-2","canonical",{"__typename":109,"tag":96,"attributes":110},"MetaTagProperty",{"__typename":111,"property":112,"content":81},"MetaTagPropertyAttributes","og:title",{"__typename":109,"tag":96,"attributes":114},{"__typename":111,"property":115,"content":116},"og:image","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/styles/meta_og_image/public/wp-migration/wordpress-media-image/2023/05/BLOG_MH_UserStory_Teil2_SHARING-1204x630px.jpg?h=3ecc83bb&itok=P1XyKx2V",{"__typename":118,"id":119,"name":120,"path":121,"status":20,"weight":122,"description":123,"langcode":127,"changed":128,"metatag":131},"TermCategories","4","Design Methoden","/kategorie/methoden",0,{"__typename":124,"processed":125,"format":126},"Text","Workshops und Design Methoden wie Sprints, Konferenzen, Speculative Design etc.","wp_html",{"__typename":16,"id":17,"name":18,"direction":19},{"__typename":83,"timestamp":129,"timezone":85,"offset":86,"time":130},1713772777,"2024-04-22T07:59:37+00:00",[132,135,138],{"__typename":95,"tag":96,"attributes":133},{"__typename":98,"name":99,"content":134},"Design Methoden | Liechtenecker UX Design Studio",{"__typename":95,"tag":96,"attributes":136},{"__typename":98,"name":137,"content":125},"description",{"__typename":102,"tag":103,"attributes":139},{"__typename":105,"href":140,"hreflang":13,"rel":107,"media":13,"sizes":13,"type":13},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/kategorie/methoden",[142,147,151,155],{"__typename":143,"id":144,"name":145,"path":146,"weight":122},"TermTags","57","agile methoden","/tag/agile-methoden",{"__typename":143,"id":148,"name":149,"path":150,"weight":122},"597","Howto","/tag/howto",{"__typename":143,"id":152,"name":153,"path":154,"weight":122},"1001","praxistipps","/tag/praxistipps",{"__typename":143,"id":156,"name":157,"path":158,"weight":122},"1398","user story mapping","/tag/user-story-mapping",{"__typename":160,"processed":161,"format":126,"summary":162},"TextSummary","\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch2>Was erwartet dich in diesem Beitrag?\u003C/h2>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Ca href=\"/blog/user-story-mapping-eine-methode-zur-verbesserung-der-user-experience-teil-1\" target=\"_blank\" rel=\"noreferrer noopener\">Im ersten Teil zum Thema User Story Mapping\u003C/a> habe ich euch die Methode erklärt und den Mehrwert, den sie in euer Projekt bringen kann. Allerdings habe ich euch auch ein paar wertvolle Praxitipps versprochen, die ich nun in diesem Artikel für euch aufliste.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch2>Worum ging es nochmal im letzten Beitrag?\u003C/h2>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Die User Story Map ist eine Methode, die einem Produkt-Team dabei helfen kann, Lücken in der User Journey zu identifizieren und sicherzustellen, dass alle notwendigen Features und Funktionalitäten in die Softwareanwendung aufgenommen werden. Sie ist auch dafür geeignet, Bereiche zu identifizieren, in denen die User Experience verbessert werden kann, z. B. durch die Vereinfachung komplexer Aufgaben oder durch das Hinzufügen neuer Funktionen, die in den User Stories noch nicht berücksichtigt wurden.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Sobald die User Story Map fertiggestellt ist, kann das Team sie als Leitfaden für die Entwicklung des digitalen Produktes oder Services verwenden. Die User Story Map kann auch dazu genutzt werden, die Anforderungen der User:innen an die Stakeholdern zu kommunizieren und sicherzustellen, dass alle am Projekt Beteiligten ein gemeinsames Verständnis dafür haben.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Zusammenfassend lässt sich sagen, dass das User Story Mapping eine leistungsstarke Methode ist, um die User Experience zu verbessern und sicherzustellen, dass Softwareanwendungen im Sinne der User:innen entwickelt werden.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch2>Praxistipps für den Einsatz von User Story Mapping\u003C/h2>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cbr>Folgende \u003Cstrong>5 Tipps\u003C/strong> haben sich für uns in der Praxis bewährt und sollen euch dabei helfen, eine erfolgreiche Brücke zwischen Theorie und Praxis zu schlagen.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch3>1. Anforderungen von allen Seiten sammeln:\u003C/h3>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Bevor man ins User Story Mapping geht, muss man einen guten Überblick über die unterschiedlichen Zielgruppen und ihre Anforderungen haben. Dazu zählen natürlich einerseits die User, aber auch die internen Stakeholder. Wir prüfen vor jedem User Story Mapping, ob wir ein wirklich gutes Verständnis über die Bedürfnisse, Wünsche und Ziele der Zielgruppen haben bzw. ob die Personen, die an der Erarbeitung der User Story Maps teilnehmen, dieses Wissen mitbringen. Sollte das nicht der Fall sein, MUSS zuerst eine User Research gemacht werden. Hier raten wir immer zu einer Kombination aus quantitativen (z.B. eine Online-Survey) und qualitativen Methoden (z.B. User Interviews). Wichtig ist, dass die Research nicht nur das Verhalten der User:innen erfasst, sondern das Warum (also den Need) hinter diesem Verhalten.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cbr>Und eines sei hier auch noch ganz klar gesagt: Nein, es ist leider nicht ausreichend, wenn man nur glaubt, seine User:innen “eh gut genug” zu kennen. Solange man nicht mit ihnen gesprochen hat, arbeitet man mit Hypothesen, die man zum Wohle des Projekts überprüfen sollte.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch3>2. Die richtigen Personen an einen Tisch setzen\u003C/h3>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Es ist außerdem essentiell, die richtigen Stakeholder zur Erarbeitung der User Story Maps einzuladen. Was das genau heißt? Die Gruppe sollte möglichst divers sein und unterschiedliche Sichtweisen aus dem Unternehmen abbilden. Beispielsweise Personen aus dem Call Center, der IT, den Fachbereichen, die Inhalte für das Produkt aufbereiten, dem Marketing, dem Vertrieb, der Business Analyse etc. Dies hilft einerseits, die Ziele des Unternehmens korrekt abzubilden, aber auch dabei ein Verständnis für die Bedürfnisse der User:innen an die richtigen Stellen im Unternehmen weiterzutragen. \u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Ein weiterer Punkt, der an dieser Stelle oftmals unterschätzt wird, ist es, die Entwickler:innen des Produktes einzubeziehen. Sie werden Fragen stellen, wie es kein anderer tut und einen bereits näher an etwas heranführen, was für jede User Story essentiell ist: die Akzeptanzkriterien. \u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Allen Entwickler:innen, die an dieser Stelle aufschreien, weil es jetzt noch gar nicht möglich ist, Akzeptanzkriterien zu definieren, sei gesagt: Schon klar, ich bin auch noch nicht fertig.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch3>3. User Stories um erste Minimalanforderungen ergänzen\u003C/h3>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Und natürlich sei auch für alle gesorgt, die anstatt zu schreien mit googeln beschäftigt waren…\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cem>Exkurs Akzeptanzkriterien:\u003C/em>\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Die Akzeptanzkriterien definieren die Bedingungen, die erfüllt sein müssen, damit die User Story als vollständig gilt und die Anforderungen des Benutzers erfüllt. Sie enthalten spezifische Details, anhand derer das Entwicklungsteam sicherstellt, dass die User Story korrekt implementiert wird und die Anforderungen des Product Owners und der Stakeholder erfüllt.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Schauen wir uns ein Beispiel an.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cstrong>User Story:\u003C/strong>\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Als Kunde möchte ich meine Bestellhistorie einsehen können, damit ich meine vergangenen Einkäufe und deren Status verfolgen kann.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cstrong>Akzeptanzkriterien:\u003C/strong>\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3  standard-list\">\n            \n\u003Cul>\u003Cli>Die Seite mit der Bestellhistorie sollte von der Seite mit dem Kundenkonto aus zugänglich sein.\u003C/li>\u003Cli>Die Bestellhistorie sollte eine Liste aller vergangenen Einkäufe anzeigen, einschließlich der Bestellnummer, des Datums und der Gesamtkosten.\u003C/li>\u003Cli>Die Bestellhistorie sollte den Status jeder Bestellung anzeigen (z. B. in Bearbeitung, versendet, geliefert).\u003C/li>\u003Cli>Der Kunde sollte in der Lage sein, auf eine Bestellung zu klicken, um weitere Details anzuzeigen, einschließlich der Bestellpositionen, der Zahlungsinformationen und der Lieferadresse.\u003C/li>\u003Cli>Die Bestellhistorie sollte nach Datum, Bestellnummer und Status sortierbar sein.\u003C/li>\u003Cli>Die Bestellhistorie sollte nach Bestellnummer, Produktname oder Lieferadresse durchsuchbar sein.\u003C/li>\u003Cli>Die Bestellhistorie sollte paginiert sein, um eine begrenzte Anzahl von Bestellungen pro Seite anzuzeigen.\u003C/li>\u003Cli>Die Seite mit der Bestellhistorie sollte responsiv sein und sowohl auf Desktop- als auch auf mobilen Geräten korrekt angezeigt werden.\u003C/li>\u003C/ul>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Richtige Akzeptanzkriterien können natürlich erst kurz vor der Entwicklung geschrieben werden. Der User Story Mapping Workshop findet aber viel früher im Prozess der Produktentwicklung statt. Beim Schreiben von User Stories passiert es aber meist automatisch, dass im Gespräch bereits erste Ansätze von Akzeptanzkriterien (wir nennen sie “Minimalanforderungen”) mitbedacht werden. Vor allem wenn Entwickler am Prozess beteiligt sind, kommen schnell Fragen auf wie “Was soll mit den Daten passieren?”, “Welche Felder sollen Pflichtfelder sein?”, “Bekommt der Nutzer eine Benachrichtigung per Email?”\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Es ist wichtig, sich an dieser Stelle nicht zu sehr in Detailfragen zu verstricken, aber diese Punkte bereits in Ansätzen zu diskutieren und mitzubedenken, haben wir bisher als starke Bereicherung für den Prozess empfunden. Außerdem schafft es vor allem für die Entwickler:innen schon früh mehr Klarheit und auch auf Unternehmensseite werden Punkte, die oft lange in der Klärung benötigen (z.B. aus welchem System bekommen wir diese Daten?) schon sehr früh im Prozess diskutiert und Lösungen in die Wege geleitet.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch3>4. Communication is Key\u003C/h3>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Gute Produktentwicklung bedarf guter Kommunikation. User Story Mapping konzentriert sich auf eine zielführende Kommunikation und ein gemeinsames Verständnis. Es ist eine Teamaufgabe und die Methodik ist darauf ausgelegt, den Austausch untereinander und die Diskussion zu den Themen zu fördern. Es geht also darum, so lange zu hinterfragen, was hinter einem Post-it steckt bzw. was damit gemeint ist, bis man es versteht. Die Map dient nicht der Dokumentation, sondern dafür, jeden Beteiligten immer wieder daran zu erinnern, wie der Gesamtzusammenhang der User Stories ist. Diese Erwartungshaltung sollte bei allen Beteiligten geschärft werden. Vor allem der Wissensaustausch zwischen allen Beteiligten (sei es thematisches Wissen innerhalb unterschiedlicher Fachbereiche des Unternehmens oder die Expertise von Designer:innen und Developer:innen) ist ein unfassbarer Mehrwert des Prozesses. Umso wichtiger ist es, dass alle relevanten Personen an der Erstellung der Map teilhaben.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Ch3>5. Starte bei den Aktionen\u003C/h3>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Wir haben festgestellt, dass es deutlich leichter ist, den Prozess von unten nach oben zu durchlaufen. Also mit den Aktionen zu starten, diese danach zu clustern und passende Themen und Epics zu finden.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Dieses Vorgehen haben wir hier anhand der “perfekten Morgenroutine” für euch veranschaulicht:\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>1. Sammle alle Aktionen die dir zu deiner perfekten Morgenroutine einfallen\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"wide-center col-xsmall-12 col-medium-8 col-medium-offset-2 \">\n            \n\u003Cdiv alt=\"Die perfekte Morgen Routine 1\nSkizze\" data-entity-type=\"media\" data-entity-uuid=\"6290cbee-03f3-4aa8-8055-3234fe7b2645\" data-langcode=\"de\" class=\"embedded-entity\">\u003Cdiv>\n  \n  \n  \u003Cdiv>\n    \u003Cdiv class=\"visually-hidden\">Bild\u003C/div>\n              \u003Cdiv>    \u003Cpicture>\n                  \u003Csource srcset=\"/sites/default/files/styles/image_width_medium/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=O9FM-MH1 1x, /sites/default/files/styles/image_width_medium_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=OR71kYU- 2x\" media=\"all and (min-width: 1024px) and (max-width: 1439px)\" type=\"image/webp\" width=\"1440\" height=\"808\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_small/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=N0b8H_ju 1x, /sites/default/files/styles/image_width_small_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=qBHWDjXh 2x\" media=\"all and (min-width: 745px) and (max-width: 1023px)\" type=\"image/webp\" width=\"1024\" height=\"575\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=Pzi2VaEJ 1x, /sites/default/files/styles/image_width_xsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=d99o5SrT 2x\" media=\"all and (min-width: 480px) and (max-width: 744px)\" type=\"image/webp\" width=\"745\" height=\"418\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xxsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=td4pckbV 1x, /sites/default/files/styles/image_width_xxsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=hcRICHfz 2x\" media=\"all and (max-width: 479px)\" type=\"image/webp\" width=\"480\" height=\"269\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_large/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=S5wuZfXZ 1x, /sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.webp?itok=PtJqZr0x 2x\" type=\"image/webp\" width=\"1486\" height=\"834\">\n                  \u003Cimg loading=\"lazy\" width=\"1486\" height=\"834\" src=\"/sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-1.png.jpg?itok=PtJqZr0x\" alt=\"Die perfekte Morgen Routine 1\nSkizze\" title=\"User-Story-Mapping-1\">\n\n  \u003C/picture>\n\n\u003C/div>\n          \u003C/div>\n\n\u003C/div>\n\u003C/div>\n\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>2. Clustere die Aktionen nach einer groben zeitlichen Abfolge – beispielsweise alles, was noch im Bett passiert, dann alles, was im Bad passiert etc.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"wide-center col-xsmall-12 col-medium-8 col-medium-offset-2 \">\n            \n\u003Cdiv alt=\"Die perfekte Morgen Routine 2\nSkizze\" data-entity-type=\"media\" data-entity-uuid=\"bf4c9130-3a28-4c3c-b9ec-a5360e378063\" data-langcode=\"de\" class=\"embedded-entity\">\u003Cdiv>\n  \n  \n  \u003Cdiv>\n    \u003Cdiv class=\"visually-hidden\">Bild\u003C/div>\n              \u003Cdiv>    \u003Cpicture>\n                  \u003Csource srcset=\"/sites/default/files/styles/image_width_medium/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=UcIfQfpg 1x, /sites/default/files/styles/image_width_medium_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=FQTJkrax 2x\" media=\"all and (min-width: 1024px) and (max-width: 1439px)\" type=\"image/webp\" width=\"1440\" height=\"805\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_small/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=f5H_n9s6 1x, /sites/default/files/styles/image_width_small_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=jXeTTiTX 2x\" media=\"all and (min-width: 745px) and (max-width: 1023px)\" type=\"image/webp\" width=\"1024\" height=\"573\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=4oZVbzjZ 1x, /sites/default/files/styles/image_width_xsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=EmDSYuxr 2x\" media=\"all and (min-width: 480px) and (max-width: 744px)\" type=\"image/webp\" width=\"745\" height=\"417\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xxsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=rJrzu9Ds 1x, /sites/default/files/styles/image_width_xxsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=H8Yq_sGF 2x\" media=\"all and (max-width: 479px)\" type=\"image/webp\" width=\"480\" height=\"268\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_large/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=cswXg3Yr 1x, /sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.webp?itok=tjfm7laO 2x\" type=\"image/webp\" width=\"1486\" height=\"831\">\n                  \u003Cimg loading=\"lazy\" width=\"1486\" height=\"831\" src=\"/sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-2.png.jpg?itok=tjfm7laO\" alt=\"Die perfekte Morgen Routine 2\nSkizze\" title=\"User-Story-Mapping-2\">\n\n  \u003C/picture>\n\n\u003C/div>\n          \u003C/div>\n\n\u003C/div>\n\u003C/div>\n\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>3. Finde Themen für diese groben Cluster\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"wide-center col-xsmall-12 col-medium-8 col-medium-offset-2 \">\n            \n\u003Cdiv alt=\"Die perfekte Morgen Routine 3\nSkizze\" data-entity-type=\"media\" data-entity-uuid=\"162484b2-cc61-41f5-89df-c398d15cb2ab\" data-langcode=\"de\" class=\"embedded-entity\">\u003Cdiv>\n  \n  \n  \u003Cdiv>\n    \u003Cdiv class=\"visually-hidden\">Bild\u003C/div>\n              \u003Cdiv>    \u003Cpicture>\n                  \u003Csource srcset=\"/sites/default/files/styles/image_width_medium/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=UKK_0E5e 1x, /sites/default/files/styles/image_width_medium_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=4ro6lCgK 2x\" media=\"all and (min-width: 1024px) and (max-width: 1439px)\" type=\"image/webp\" width=\"1440\" height=\"807\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_small/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=p_8sbYXH 1x, /sites/default/files/styles/image_width_small_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=1XiYODMs 2x\" media=\"all and (min-width: 745px) and (max-width: 1023px)\" type=\"image/webp\" width=\"1024\" height=\"574\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=ZmMn7t13 1x, /sites/default/files/styles/image_width_xsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=KkwN-0ge 2x\" media=\"all and (min-width: 480px) and (max-width: 744px)\" type=\"image/webp\" width=\"745\" height=\"418\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xxsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=-mvHbzDh 1x, /sites/default/files/styles/image_width_xxsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=4J2CGFQX 2x\" media=\"all and (max-width: 479px)\" type=\"image/webp\" width=\"480\" height=\"269\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_large/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=A-Tf42zt 1x, /sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.webp?itok=BxVYkZkb 2x\" type=\"image/webp\" width=\"1482\" height=\"831\">\n                  \u003Cimg loading=\"lazy\" width=\"1482\" height=\"831\" src=\"/sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-3.png.jpg?itok=BxVYkZkb\" alt=\"Die perfekte Morgen Routine 3\nSkizze\" title=\"User-Story-Mapping-3\">\n\n  \u003C/picture>\n\n\u003C/div>\n          \u003C/div>\n\n\u003C/div>\n\u003C/div>\n\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"wide-center col-xsmall-12 col-medium-8 col-medium-offset-2 \">\n            \n\u003Cp>4. Ordne die Aktionen innerhalb der Themencluster noch einmal erneut in Spalten mit zusammengehörigen Aktionen und Reihe diese Spalten innerhalb der Themencluster in einer zeitlich-logischen Reihenfolge von links nach rechts. Dann findest du erneut Überbegriffe für diese Spalten (=EPICS).\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"wide-center col-xsmall-12 col-medium-8 col-medium-offset-2 \">\n            \n\u003Cdiv alt=\"Die perfekte Morgen Routine 4\nSkizze\" data-entity-type=\"media\" data-entity-uuid=\"a3082669-96c9-4326-ab30-f56ebcf403cc\" data-langcode=\"de\" class=\"embedded-entity\">\u003Cdiv>\n  \n  \n  \u003Cdiv>\n    \u003Cdiv class=\"visually-hidden\">Bild\u003C/div>\n              \u003Cdiv>    \u003Cpicture>\n                  \u003Csource srcset=\"/sites/default/files/styles/image_width_medium/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=z0jbIh7H 1x, /sites/default/files/styles/image_width_medium_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=IRe2Hpmk 2x\" media=\"all and (min-width: 1024px) and (max-width: 1439px)\" type=\"image/webp\" width=\"1440\" height=\"807\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_small/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=I9LAHzrU 1x, /sites/default/files/styles/image_width_small_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=Tv_6uwVn 2x\" media=\"all and (min-width: 745px) and (max-width: 1023px)\" type=\"image/webp\" width=\"1024\" height=\"574\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=qHAVOlwx 1x, /sites/default/files/styles/image_width_xsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=iB6Wk5Fl 2x\" media=\"all and (min-width: 480px) and (max-width: 744px)\" type=\"image/webp\" width=\"745\" height=\"417\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xxsmall/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=T5VIYGuO 1x, /sites/default/files/styles/image_width_xxsmall_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=4P_2kC48 2x\" media=\"all and (max-width: 479px)\" type=\"image/webp\" width=\"480\" height=\"269\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_large/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=TfAGIMRg 1x, /sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.webp?itok=2rD4zZXa 2x\" type=\"image/webp\" width=\"1487\" height=\"833\">\n                  \u003Cimg loading=\"lazy\" width=\"1487\" height=\"833\" src=\"/sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2023/05/User-Story-Mapping-4.png.jpg?itok=2rD4zZXa\" alt=\"Die perfekte Morgen Routine 4\nSkizze\" title=\"User-Story-Mapping-4\">\n\n  \u003C/picture>\n\n\u003C/div>\n          \u003C/div>\n\n\u003C/div>\n\u003C/div>\n\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Wenn du in diese Herangehensweise noch etwas tiefer eintauchen willst, dann findest du hier noch eine genauere Erklärung dazu: \u003Ca href=\"https://www.youtube.com/watch?v=YumNf61xn5E\" data-rel=\"lightbox-video-0\" target=\"_blank\" rel=\"noreferrer noopener\">https://www.youtube.com/watch?v=YumNf61xn5E\u003C/a>\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>So das war’s auch schon.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Ich hoffe, dass ihr euch den Einsatz von User Story Mapping in der Praxis nun etwas besser vorstellen könnt. Vielleicht könnt ihr auch einen unserer Tipps in euer nächstes User Story Mapping mitnehmen. In jedem Fall freuen wir uns, wenn diese Methode zu einem fixen Bestandteil in der Konzeption von digitalen Produkten und Services wird, da sie den Austausch innerhalb von Teams immens fördert, Qualität in den Prozess bringt und einen Weg vorzeichnet, der Lust macht, die Sachen anzupacken und einfach loszulegen.\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Hast du Fragen oder möchtest User Story Mapping gerne im Rahmen eines Workshops mit uns erlernen oder hands on umsetzen? \u003Cbr>Don’t be shy: Kontaktiere uns und lass uns plaudern!\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n\n\n\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n","Hilfreiche Praxistipps für den Einsatz von User Story Mapping. 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