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Management Tool gesucht",{"__typename":83,"timestamp":84,"timezone":85,"offset":86,"time":87},"DateTime",1348818351,"UTC","+00:00","2012-09-28T07:45:51+00:00",{"__typename":83,"timestamp":84,"timezone":85,"offset":86,"time":87},{"__typename":16,"id":17,"name":18,"direction":19},"/blog/knowledge-management-tool-gesucht",[92,99,106],{"__typename":93,"tag":94,"attributes":95},"MetaTagValue","meta",{"__typename":96,"name":97,"content":98},"MetaTagValueAttributes","title","Knowledge Management Tool gesucht | Liechtenecker UX Design Studio",{"__typename":100,"tag":101,"attributes":102},"MetaTagLink","link",{"__typename":103,"href":104,"hreflang":13,"rel":105,"media":13,"sizes":13,"type":13},"MetaTagLinkAttributes","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/blog/knowledge-management-tool-gesucht","canonical",{"__typename":107,"tag":94,"attributes":108},"MetaTagProperty",{"__typename":109,"property":110,"content":81},"MetaTagPropertyAttributes","og:title",{"__typename":112,"id":113,"name":114,"path":115,"status":20,"weight":116,"description":117,"langcode":121,"changed":122,"metatag":125},"TermCategories","8","UX/UI Design","/kategorie/design",0,{"__typename":118,"processed":119,"format":120},"Text","Themen aus dem Bereich Design & User Experience","wp_html",{"__typename":16,"id":17,"name":18,"direction":19},{"__typename":83,"timestamp":123,"timezone":85,"offset":86,"time":124},1713772777,"2024-04-22T07:59:37+00:00",[126,129,133],{"__typename":93,"tag":94,"attributes":127},{"__typename":96,"name":97,"content":128},"UX/UI Design | Liechtenecker UX Design Studio",{"__typename":93,"tag":94,"attributes":130},{"__typename":96,"name":131,"content":132},"description","Themen aus dem Bereich Design & User Experience",{"__typename":100,"tag":101,"attributes":134},{"__typename":103,"href":135,"hreflang":13,"rel":105,"media":13,"sizes":13,"type":13},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/kategorie/design",[137,142,146],{"__typename":138,"id":139,"name":140,"path":141,"weight":116},"TermTags","712","Knowledge Management","/tag/knowledge-management",{"__typename":138,"id":143,"name":144,"path":145,"weight":116},"1290","Team Collaboration","/tag/team-collaboration",{"__typename":138,"id":147,"name":148,"path":149,"weight":116},"1559","Wiki","/tag/wiki",{"__typename":151,"processed":152,"format":120,"summary":13},"TextSummary","\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>Mit unserem Team bei Liechtenecker haben wir gemeinsam ein geballtes Wissen, aus unterschiedlichen Bereichen. Dieses Wissen versuchen wir untereinander zu tauschen, damit jeder davon profitieren kann. Wir halten hier zum Beispiel regelmäßig ein internes Barcamp ab, wo jeder aus seinem Interessensgebiet vorträgt und wir über die Informationen diskutieren. Der wichtigste Ansatz bei Wissenstransfer/Tausch ist grundlegend immer offene und gute Kommunikationskultur. Ein mächtiger Begriff, denn Kommunikation bedeutet Vertrauen schaffen/Transparenz und bei weitem ist es nicht nur auf den unmittelbaren verbalen Dialog reduziert. Informationsaustausch passiert natürlich bei uns über digitale Medien und dieses Wissen muss auch sauber und ordentlich festgehalten werden, denn die spätere Suche spielt dabei eine tragende Rolle.\u003C/p>\n\u003Ch3>Knowledge Management Tool\u003C/h3>\n\u003Cdiv title=\"wissen\" data-entity-type=\"media\" data-entity-uuid=\"a364da11-f4da-4a81-9063-0b9608c99d2d\" data-langcode=\"de\" class=\"embedded-entity\">\u003Cdiv>\n  \n  \n  \u003Cdiv>\n    \u003Cdiv class=\"visually-hidden\">Bild\u003C/div>\n              \u003Cdiv>    \u003Cpicture>\n                  \u003Csource srcset=\"/sites/default/files/styles/image_width_medium/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=gkkEIEoL 1x, /sites/default/files/styles/image_width_medium_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=NlpqV8W5 2x\" media=\"all and (min-width: 1024px) and (max-width: 1439px)\" type=\"image/webp\" width=\"540\" height=\"345\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_small/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=9OelJfNB 1x, /sites/default/files/styles/image_width_small_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=h9qsPOWs 2x\" media=\"all and (min-width: 745px) and (max-width: 1023px)\" type=\"image/webp\" width=\"540\" height=\"345\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xsmall/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=i-J8MrE7 1x, /sites/default/files/styles/image_width_xsmall_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=RqPHf2GX 2x\" media=\"all and (min-width: 480px) and (max-width: 744px)\" type=\"image/webp\" width=\"540\" height=\"345\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_xxsmall/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=6PlMEdk0 1x, /sites/default/files/styles/image_width_xxsmall_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=cEkNH1oJ 2x\" media=\"all and (max-width: 479px)\" type=\"image/webp\" width=\"480\" height=\"307\">\n              \u003Csource srcset=\"/sites/default/files/styles/image_width_large/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=vrDTNH5t 1x, /sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.webp?itok=2BqisAal 2x\" type=\"image/webp\" width=\"540\" height=\"345\">\n                  \u003Cimg loading=\"lazy\" width=\"540\" height=\"345\" src=\"/sites/default/files/styles/image_width_large_x2/public/wp-migration/wordpress-media-image/2012/09/wissen1-1.png.jpg?itok=2BqisAal\" alt title=\"wissen\">\n\n  \u003C/picture>\n\n\u003C/div>\n          \u003C/div>\n\n\u003C/div>\n\u003C/div>\n\u003Cp>Um eine gute Balance zwischen dem Wissensangebot und Wissenssuche in einem Unternehmen herzustellen braucht man passende Tools. Knowledge Management Tools kommen hier ins Spiel und  dienen als Plattform um entsprechendes Know how zu archivieren, verlinken und suchen. Wie immer gibt es für solche Prozesse wissenschaftliche Ansätze oder sogar eigene \u003Ca title=\"http://www.informatik.tuwien.ac.at/lehre/studien/master/information-and-knowledge-management\" href=\"http://www.informatik.tuwien.ac.at/lehre/studien/master/information-and-knowledge-management\">Studiengänge\u003C/a>, wir versuchen es einfach, offen und simple zu halten. Einfach gesagt: Wir brauchen ein passendes Tool und haben noch immer keine „goldene“ Lösung gefunden.\u003Cbr>\n\u003C/p>\n\u003Ch3>Unsere Erfahrungen\u003C/h3>\n\u003Cp>Meine ersten Erfahrungen mit Knowledge Management Tools hab ich mit klassischen Intranets gemacht. Eine interne Webseite für interne Themen, innerhalb des Unternehmens. Das Problem dabei: Es war bisher kein richtiger Dialog vorhanden, denn es gibt eine handvoll Autoren (im Idealfall aus unterschiedlichen Abteilungen), die das Intranet mit Themen ihrer Wahl beleben. Der User kann lesen, sich informieren aber nicht reagieren. Eine lustige Anekdote mit meinen Intraneterfahrungen ist, dass die meistgelesensten Seiten die Mittagsmenüs oder der Urlaubplaner waren, aber das ist eine andere Geschichte 😉\u003Cbr>\nHeute gibt es dazu Enterprise 2.0 Lösungen, wobei ein „2.0“  heute veraltete Werte in sich trägt. Enterprise 2.0 Lösungen umfassen interne soziale Software für Projektmangement und Wissensaustausch. Ich habe hier noch keine praktikablen Lösungen gesehen (siehe Sharepoint..), meistens übersteigt die mächtige und komplizierte Software, den eigentlichen Nutzen.\u003Cbr>\nWir suchen einfache und schnelle Tools, denn „simplify your life“ ist unsere Devise. Der Austausch soll im täglichen Workflow nebenbei funktionieren und integriert werden. Als Projektmangementtool verwenden wir seit Unternehmensgründung \u003Ca title=\"http://basecamp.com/one-page-project\" href=\"http://basecamp.com/one-page-project\">Basecamp\u003C/a>. Es ist ein gutes Tool, da das Webinterface einfach und performant ist und es ist alles ordentlich archiviert und die Kommunikationsthreads sind gut nachvollziehbar. Aus diesem Grund benutzen wir es bis heute als Intranetlösung.  Doch hier stossen wir auf unsere Grenzen, denn die Filesuche gestaltet sich mühsam und für Wissensmanagement ist es einfach zu Projektorientiert.\u003Cbr>\nAls nächsten Step haben wir \u003Ca title=\"http://campfirenow.com/\" href=\"http://campfirenow.com/\">Campfire\u003C/a> ausprobiert (ist ebenfalls von 37signals), welches Team Collaboration und Chatfunktion bietet. Hier steht aber der Chat zu sehr im Vordergrund und die Filesuche gestaltet sich nicht weniger schwierig als bei Basecamp.\u003C/p>\n\u003Ch3>Wiki oder Team Collaboration Tools\u003C/h3>\n\u003Cp>Eigentlich suchen wir nach einer entsprechenden Corporate-Wikilösung. Ein klassisches \u003Ca title=\"http://www.mediawiki.org/wiki/MediaWiki\" href=\"http://www.mediawiki.org/wiki/MediaWiki\">Wiki\u003C/a> gefällt uns von der Usability und UX nicht, das passt nicht so uns. Grundsätzlich gefällt uns eine gute Interface Lösung wie Basecamp. Wir könnten uns auch auf einem CMS basiert ein System aufsetzen mit einem Wikimodul, nur ist das mit der „Kirche ums Kreuz“. Es gäbe auch Team Collaboration Webservices wie \u003Ca title=\"http://www.atlassian.com/software/confluence/overview\" href=\"http://www.atlassian.com/software/confluence/overview\">Confluence\u003C/a>, nur glaub ich sind wir hier nicht weit weg von BC. \u003Ca title=\"http://www.xwiki.org/xwiki/bin/view/Main/WebHome\" href=\"http://www.xwiki.org/xwiki/bin/view/Main/WebHome\">XWiki\u003C/a> ist uns für den täglichen Workflow etwas  zu kompliziert. Bleibt nur selber programmieren?\u003Cbr>\nDerzeit verweilen wir für unser Knowledge Management erstmal im Basecamp, gepaart mit Skype J und haben auch immer unseren zentralen Fileserver im Hintergrund, bis wir eine passende Lösung gefunden haben. Habt ihr gute Erfahrungen mit Wissensmanagement Tools?\u003Cbr>\n \u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n","\u003C!-- This site is optimized with the Yoast SEO plugin v15.7 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://liechtenecker.at/blog/knowledge-management-tool-gesucht/\" />\n\u003Cmeta property=\"og:locale\" content=\"de_DE\" />\n\u003Cmeta property=\"og:type\" content=\"article\" />\n\u003Cmeta property=\"og:title\" content=\"Knowledge Management Tool gesucht - Liechtenecker\" />\n\u003Cmeta property=\"og:description\" content=\"Mit unserem Team bei Liechtenecker haben wir gemeinsam ein geballtes Wissen, aus unterschiedlichen Bereichen. Dieses Wissen versuchen wir untereinander zu tauschen, damit jeder davon profitieren kann. 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