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Customer Experience Forum | Liechtenecker UX Design Studio",{"__typename":102,"tag":103,"attributes":104},"MetaTagLink","link",{"__typename":105,"href":106,"hreflang":13,"rel":107,"media":13,"sizes":13,"type":13},"MetaTagLinkAttributes","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/blog/7-customer-experience-forum","canonical",{"__typename":109,"tag":96,"attributes":110},"MetaTagProperty",{"__typename":111,"property":112,"content":81},"MetaTagPropertyAttributes","og:title",{"__typename":109,"tag":96,"attributes":114},{"__typename":111,"property":115,"content":116},"og:image","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/styles/meta_og_image/public/wp-migration/wordpress-media-image/2019/02/fb_v03.jpg?h=2240b8e9&itok=avH_FNzG",{"__typename":118,"id":119,"name":120,"path":121,"status":20,"weight":122,"description":123,"langcode":127,"changed":128,"metatag":131},"TermCategories","5","Inspiration","/kategorie/inspiration",0,{"__typename":124,"processed":125,"format":126},"Text","Weitere Themen, die uns beschäftigen, die sich aber keiner anderen Kategorie zuordnen lassen wie Social Media, Memes, SEO aber auch viele Podcasts, die viele verschiedene Themen ansprechen.","wp_html",{"__typename":16,"id":17,"name":18,"direction":19},{"__typename":83,"timestamp":129,"timezone":85,"offset":86,"time":130},1713772777,"2024-04-22T07:59:37+00:00",[132,135,138],{"__typename":95,"tag":96,"attributes":133},{"__typename":98,"name":99,"content":134},"Inspiration | Liechtenecker UX Design Studio",{"__typename":95,"tag":96,"attributes":136},{"__typename":98,"name":137,"content":125},"description",{"__typename":102,"tag":103,"attributes":139},{"__typename":105,"href":140,"hreflang":13,"rel":107,"media":13,"sizes":13,"type":13},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/kategorie/inspiration",[142,147,151,155],{"__typename":143,"id":144,"name":145,"path":146,"weight":122},"TermTags","302","customer experience","/tag/customer-experience",{"__typename":143,"id":148,"name":149,"path":150,"weight":122},"716","Konferenz","/tag/konferenz",{"__typename":143,"id":152,"name":153,"path":154,"weight":122},"1405","UX","/tag/ux",{"__typename":143,"id":156,"name":157,"path":158,"weight":122},"1585","workshop","/tag/workshop",{"__typename":160,"processed":161,"format":126,"summary":13},"TextSummary","\u003Cdiv class=\"grid-wrapper\">\n    \u003Cdiv class=\"row\">\n        \u003Cdiv class=\"default-left col-xsmall-12 col-medium-6 col-medium-offset-2 col-large-6 col-large-offset-3 \">\n            \n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Das 7. Customer Experience Forum findet am 10./ 11. April 2019 statt und hat sich auch \u003C/span>\u003Cspan style=\"font-weight: 400;\">dieses Mal wieder zum Ziel gesetzt, tiefe Einblicke in die Praxis zu gewähren. \u003C/span>\u003Cspan style=\"font-weight: 400;\">Die Themen reichen dabei von Agilität & Organisationsstruktur, Emotionalisierung & \u003C/span>\u003Cspan style=\"font-weight: 400;\">Digitalisierung über Service & User Design bis hin zu neuen Geschäftsmodellen, die wie \u003C/span>\u003Cspan style=\"font-weight: 400;\">selbstverständlich am Kunden gedacht werden.\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Inspirierende Keynote-Vorträge\u003C/span>\u003C/li>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Praxis pur in B2C & B2B\u003C/span>\u003C/li>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Networking mit über 120 CX-Verantwortlichen aus allen Branchen\u003C/span>\u003C/li>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Interaktive Workshops und Loop-Sessions\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp> \u003Cbr>\n\u003Cspan style=\"font-weight: 400;\">Erleben könnt ihr hier \u003Cstrong>ehrliche und schonungslose Praxiseinblicke\u003C/strong> in Unternehmen wie A1 Telekom Austria, VAHLE Group, BeeOne (Erste Group), ITSV, Swiss Reinsurance Company, Bene, Kapsch, woom bikes und dem Kuratorium Wiener Pensionisten-Wohnhäuser.\u003C/span>\u003C/p>\n\u003Cblockquote>\n\u003Cp style=\"text-align: center;\">360° CX – DIE KUNDENORIENTIERTE ORGANISATION\u003C/p>\n\u003C/blockquote>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">\u003Cstrong>Die aktuellsten Trends, Tools und Methoden für außergewöhnliche CX\u003C/strong> verraten die führenden CX Spezialisten wie CX Agentur, INNOPUNK, marketmind, theLivingCore, B4B Solutions, INTEGRAL, VerVieVas und natürlich wir Liechteneckers ;).\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Wir freuen uns dieses Jahr mit einem \u003Cstrong>inspirierenden Workshop\u003C/strong> Teil des Customer Experience Forums sein zu dürfen. Dabei könnt ihr mit uns an Tag 2 den Gipfel der Pyramid of Technology erklimmen und bei vielen weiteren Vorträgen und Workshops \u003Cstrong>praxisnahe Facts und Stories\u003C/strong> rund um das Thema Customer Experience sammeln. \u003C/span>\u003Cspan style=\"font-weight: 400;\">Und das Beste kommt zum Schluss: \u003C/span>\u003Cspan style=\"font-weight: 400;\">\u003Cstrong>Mit unserem Anmeldecode spart ihr euch 200€ pro Ticket. \u003C/strong>\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">\u003Cstrong>Dein Vorteil:\u003C/strong> Erhalte dein Ticket mit dem Anmeldecode \u003C/span>\u003Cspan style=\"font-weight: 400;\">\u003Cstrong>„Liechtenecker-960“\u003C/strong> um € 960,- (statt € 1.160,- exkl. 20 % MwSt.).\u003C/span>\u003C/p>\n\u003Cp>\u003Ca class=\"button arrow blue\" href=\"https://www.cx-forum.eu/anmeldung.html\" target=\"_blank\" rel=\"noopener noreferrer\">Hol dir jetzt dein vergünstigtes Ticket!\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Workshop mit Liechtenecker:\u003Cbr>\n\u003C/b>\u003Cb>GET TO THE TOP OF THE PYRAMID \u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Die Pyramid of Technology zeigt die unterschiedlichen Stadien, die neue Technologien in ihrer Entwicklung durchlaufen. Diese Stadien zu kennen, zu verstehen, und zu wissen wie man diese beeinflussen kann ist essentiell für die Entwicklung von neuartigen Services und deren Customer Experience. \u003C/span>\u003C/p>\n\u003Cp>\u003Cstrong>Outcomes: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Die TeilnehmerInnen werden verstehen in welchem Technologie-Stadium sich ihr Service oder ihr Produkt befindet und wie sie dies durch Customer Experience beeinflussen können. \u003C/span>\u003C/li>\n\u003Cli>\u003Cspan style=\"font-weight: 400;\">Die TeilnehmerInnen werden die Methoden anhand von Beispielen selbst ausprobieren und eine Anleitung bekommen, wie sie diese in ihrem Business-Alltag einsetzen können. \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Unser Workshop (11. April, 11:25 Uhr) wird euch helfen euer Produkt oder eure Dienstleistung mit anderen Augen zu betrachten und dadurch spannende Insights für den Business-Alltag mitzunehmen.\u003C/span>\u003C/p>\n\u003Cp>Weitere Infos findet ihr hier:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Ca href=\"/cx-forum-2018-wrap-up/\" target=\"_blank\" rel=\"noopener noreferrer\">Zusammenfassung von CX-Forum 2018\u003C/a>\u003C/li>\n\u003Cli>\u003Ca href=\"https://www.cx-forum.eu/\" target=\"_blank\" rel=\"noopener noreferrer\">Programm und Informationen von CX-Forum 2019\u003C/a>\u003C/li>\n\u003C/ul>\n\u003Cp>Wir freuen uns euch am 10. und 11. April im \u003Ca href=\"http://www.techgate.at/databases/internet/_public/content30.nsf/web30?Openagent&id=DE_TECHGATE_AT_Kontakt&men1=3&sid=300\" target=\"_blank\" rel=\"noopener noreferrer\">TECH GATE VIENNA \u003C/a>zu treffen ;).\u003C/p>\n        \u003C/div>\n    \u003C/div>\n\u003C/div>\n\n\n",{"__typename":163,"id":164,"excludeFromScreenreader":13,"mediaImage":165,"name":171,"path":174,"status":20},"MediaImage","1130",{"__typename":166,"url":167,"width":168,"height":169,"alt":170,"title":171,"size":172,"mime":173},"Image","http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/wp-migration/wordpress-media-image/2019/02/blog-gross-1-1.png",1920,500,"Folder Customer Experience Forum","blog gross",1749220,"image/png","/media/1130/edit",{"__typename":163,"id":176,"excludeFromScreenreader":13,"mediaImage":177,"name":181,"path":184,"status":20},"1129",{"__typename":166,"url":178,"width":179,"height":180,"alt":13,"title":181,"size":182,"mime":183},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/wp-migration/wordpress-media-image/2019/02/blog-klein_v03.jpg",922,519,"blog klein_v03",344514,"image/jpeg","/media/1129/edit",{"__typename":163,"id":186,"excludeFromScreenreader":13,"mediaImage":187,"name":192,"path":194,"status":20},"1127",{"__typename":166,"url":188,"width":189,"height":190,"alt":191,"title":192,"size":193,"mime":183},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/wp-migration/wordpress-media-image/2019/02/fb_v03.jpg",1200,628,"Liechtenecker @ Customer Experience Forum","fb_v03",450360,"/media/1127/edit","\u003C!-- This site is optimized with the Yoast SEO plugin v15.7 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Cmeta name=\"description\" content=\"Das 7. 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Echt! Und so sieht unsere Antwort aus.",{"__typename":163,"id":210,"excludeFromScreenreader":13,"mediaImage":211,"name":217,"path":218,"status":20},"3364",{"__typename":166,"url":212,"width":213,"height":214,"alt":215,"title":13,"size":216,"mime":183},"http://liechtenecker-cms.liechtenecker-cms.svc.cluster.local/sites/default/files/2026-04/Headerbilder%20Blogartikel%20Behind%20the%20scene%20Accessibility%20Audit.jpg",2880,1300,"Headline mit Sujet: Tastatur mit Symbolen für Barrierefreiheit im Fokus auf hellem  Hintergrund",838204,"Headerbilder Blogartikel Behind the scene Accessibility Audit.jpg","/media/3364/edit",{"__typename":79,"id":220,"title":221,"path":222,"wpTeaserText":223,"wpPromotedTeaserImage":13,"wpHeaderImage":224},"1616","Agentic KI trifft Design-System: Wie unser Presentation Maker entstand.","/blog/agentic-ki-trifft-design-system-wie-unser-presentation-maker-entstand","Nein, wir wollen euch jetzt nicht erzählen, was KI alles kann. 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